Terms and Conditions
TERMS AND CONDITIONS
Welcome to Playa Harmony Spa. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. These terms constitute a legally binding agreement between you and Playa Harmony Spa. If you do not agree to these terms, please do not use our website.
Minimum Age of Use
The use of this website and the contracting of services is intended only for persons over the age of 18. Minors must be accompanied by an adult to receive services.
Services
Playa Harmony Spa offers a variety of wellness and relaxation services, including massages, facials, manicures, pedicures, among others. Specific details of each service are found on the respective pages of our website. We reserve the right to modify or discontinue any service at any time without notice.
Reservations and Cancellations
Reservations: Advance reservations are recommended to ensure availability of desired services. You can make a reservation online, by phone, or by visiting our spa.
Cancellations: If you need to cancel or reschedule your appointment, we ask that you do so at least 24 hours before the scheduled time. Late cancellations or no-shows may be subject to a fee of 50% of the cost of the booked service.
Payment Policies
Payment Methods: We accept cash, credit and debit cards. All prices are quoted in local currency and may be subject to tax. Deposits: Some services or packages may require a deposit at the time of booking. This deposit is non-refundable in the event of late cancellation or no-show.
Refund Policy
We do not offer refunds on services already rendered. If you are not satisfied with your experience, please let us know immediately so we can correct any issues.
Limitation of Liability
Playa Harmony Spa shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of this website or the services provided at our spa, except to the extent required by law. We shall not be liable for adverse reactions to treatments if the client has not previously reported any allergies or health conditions. Employee or therapist recommendations are for informational purposes only and are not a substitute for professional medical advice.
Use of Website and Intellectual Property
All content on this website, including images, text, graphics and logos, is the property of Playa Harmony Spa or its licensors and is protected by intellectual property laws. Any unauthorized use of this content may result in legal action. This website may contain links to third party websites. Playa Harmony Spa is not responsible for the content or practices of these sites.
Privacy and Security
Data Collection: We collect personal information such as name, email, and phone number solely for the purposes of booking and communicating with our clients. Your information will not be shared with third parties without your consent.
Security: We implement appropriate security measures to protect the personal information we collect on our website. However, we cannot guarantee the complete security of data transmitted online.
Privacy Policy: You can consult our full Privacy Policies for more information on how we handle your personal data.
Indemnification
The client agrees to indemnify and hold Playa Harmony Spa, its employees and affiliates harmless from any claim, demand or damage related to the use of the website or the services provided, including legal fees, except in the case of gross negligence or willful misconduct on the part of the spa.
Contract Modifications
Playa Harmony Spa reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website. Customers will be notified of significant changes via email or a prominent notice on the website. Your continued use of the website or services after such changes constitutes your acceptance of the new terms.
Acceptance of Terms
Using the website and purchasing services implies full acceptance of these terms and conditions. If you do not agree with any of these terms, please do not use our website or services.
CONTACT
If you have any questions or concerns about these terms and conditions, please contact us at the following email address: playaharmonyspa@gmail.com